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Hylo Impact

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HYLO IMPACT UNISEX

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148 London Road
Southborough
Tunbridge Wells
Kent
TN4 0PJ

T: 01892 542 077
E: info@runninghub.co.uk

Google Rating

4.9

Based on 130 reviews

The Running Hub

4.9

review us on See all reviews

Michael Styba

1723632801

Great service from David the other day! Awesome little running shop

Mark O'Neill

1718607543

Went there yesterday (16/06/24) for new trial shoes. The young man working (on his own) was exceptional. Polite, knowledgeable, and the way he dealt with numerous customers at the same time was fantastic. I've lived in Kent for 3 years now and this was the first time I have experienced this high level of customer service. I have almost become accustomed to rude and/or nonchalant retail staff. Top notch. Well done young man.

Thomas Readman

1701204753

A great specialist place to go for trainers and all things running. A great selection of models from a number of brands. Knowledgeable staff who know what they are doing to get you into the right shoe which is a valuable commodity that you won't find at a typical high street retailer. Don't underestimate the value of getting the right advice over getting the cheapest or nicest looking trainer. Vanity can be a fools game!

Max Gearing

1698506526

Great shop! 100% recommend

Ann McMurray

1697362420

HiI am a new runner. Just completed C25K and have started to do some of the local ParkrunsI went into the store yesterday as I know that my current shoes were shotI cannot say how helpful the team were to guide me to the right shoe for meThere is a process which identifies my gate and from there it was which shoe was the best for meI cannot recommend the team and store highly enoughAnn

James Jenkin

1696965908

Amazing, friendly service! Very happy with the whole experience

Billy “Bill1dan2” Readman

1696427278

Popped in as a new runner after a recommendation from a friend and couldn't have had a better experience. They helped to analyse my gait to see what type of shoes I would need and gave a lot of helpful advice. Amazing store and now my go to place for all things running

Maddy Dumbreck

1696424758

Derek Roberts

1695901590

Great place to get your ruling measured and kitted out

Sasha

1692360816

Helpful, knowledgeable, friendly; went above and beyond. David helped with my knee pain by analysing my gait and current shoes and gave great advice. Excellent customer experience. The only place to go for all your running needs!

Louise Riley

1690826112

Friendly and Excellent service today . Helpful and knowledgeable . Would recommend highly

Phil Meyers

1689435223

Absolutely the best retail customer service I've received in a lot of years. Took their time, measured my feet, checked my gait and ultimately found me a pair that will alleviate some of my issues and make running more enjoyable.

Lisa Nichols

1684138679

Always helpful. Quality products

Chloe E

1682955508

We had the best experience! Super helpful and guided us perfectly. Adapted well to me being an experienced marathon runner and my partner having no experience at all. We both got the service we needed. I have been measured for running multiple times and this was the best experience by far. No rush, full service and ensured we were both happy and comfortable

Sarah Wilson (The_English_Tea_Lady)

1682097669

What an absolutely BRILLIANT shop. Customer service AMAZING. My son has very large feet and is difficult to buy for. They videoed him running on a treadmill; then sourced several pairs of running shoes for him to try on. Wonderful customer service and such a refreshing change from the large chain sports shops who barely look at you when you walk in!

Jodie Harwood

1681659740

Highly recommend a visit to this shop if you’re looking to get the most suitable running shoe for you. David went over and above to find the right running shoes for my partner who has issues with flat feet. Couldn’t recommend him enough. Thank you again.

Harriet Fairhurst

1679437803

Having done a quick google search, The Running Hub seemed to have good reviews for what I wanted. It absolutely did not disappoint. From the very first email communication I had with the owner (David) he could not have been more helpful. He got me in, spent a long time listening to my history/aches and pains/issues with training etc, then analysed my gait and tried me in multiple different trainers. Purchased a very nice pair of Brooks and the results were absolutely phenomenal - first run in the new trainers after 2 broken knees and running never felt so good! Cannot rate highly enough, looking forward to going back in a few months when I have worn my new trainers out!

Robert Tucker-Bays

1677942529

alex

1671106810

What a great shop and personal experience. David and his team are personable, cheerful and take their time to listen to your personal requirements. They have a great range and are happy to order anything they do not have !Parking is easy and just over the road - will certainly be back next time - thank you both!

Johanna Morrish

1670073342

Charles White

1668511340

The team were really patient in finding the problems with my running and a pair of shoes that suited it! I have used them twice and they have made a big difference! Thank you!

Adele Verniers

1668455160

These guys are always so helpful and friendly. Really knowledgable, if I could afford to I’d buy so much more in their lovely shop.

Daniel Kenney

1667688848

Fitting service is superb. I had pain problems with running on certain surfaces and distances. They gave me a fitting service and recommended a running shoe to help with my running style. Solved all issues. Brilliant place

Bradley Burke

1663432582

Amazing local running shop - supplying a great range of the latest shoes and clothing - very knowledgeable people to help you with your decision!!

Diccon Spain

1662314023

Great service from Josh, patient and professional. Tried on three pairs of trainers on the treadmill to find the best fit and foot/heel control and ended up with a really excellent result. Thoroughly recommended.

Matthew Williams

1661791005

Been out of running for a while due to debilitating knee pain after running sessions. Couldn't figure out the reason why. With the gait analysis these guys figured out the reason and found me a pair of footwear to solve the problem. Having done my first run with the new footware I can report not even a niggle of pain or discomfort whist running or after. So knowledgeable and helpful. Highly recommended ! Thanks for getting me back out there running :-)

Vicky Milton

1660846510

Paid a visit this morning after being recommended by several people. The lovely chap there couldn’t have been more helpful and is clearly incredibly knowledgeable on the subject. Thanks very much

John Bond

1658528230

Extremely helpful and knowledgeable. Really impressed by interest in getting things right, regardless of profit motive. Well worth a visit.

Victoria Herd

1645105767

Just brought my first pair of trail shoes. I think I tried on over 10 pairs. Great staff, very knowledgeable.

Amy Greaves

1643805327

Ben Stewart

1642783724

Really good little running shop, the friendly staff were great. The shoes they recommended have been amazing and got a good deal on them.

Amy Harrison

1642391453

What a fantastic shop, I was hesitant because I'm not a professional runner but my new running shoes they helped me pick are so good, fit so well, and are exactly what I wanted, thank you, fabulous service.

Patrick Hall

1638803115

A lot of things are better bought online these days, but running shoes are definitely NOT one of these things!If you haven't had lots of different shoes out on the floor to try on a treadmill, been able to ask lots of questions to someone who actually knows the shoes and the different advantages etc, and who properly measure your shoe you are most likely leaving loads of gains in time and comfort out on the road/trail/track.I have bought a pair of Brooks Adrenaline and road socks, and just bought some brooks Cascadias with waterproof socks. Both are absolutely epic. I also had a good chat about if I needed waterproof shoes or that the socks would be better, which for my goals they are.*also the trail shoes were cheaper than online currently!Thank you.

Carl Sharpe

1633527378

Recommended by a work colleague. Worked hard to find the right shoes for me as I was an "interesting case". Felt like they were very customer focused and will certainly recommend and return in the future.Cheers guys 👍🏼

Mick Goodrich

1628247094

Absolutely Tickertyboo.Very knowledgeable and helpful.

Roy Dennis

1627925057

Went looking for new shoes. A novice to running, feet were measured, running analysed, and a selection of shoes tried. Left the shop with a lighter wallet, but comfortable feet. First run done and happy so far!

Richard Flint

1627048034

Help me good and sound advice

Phil Kennedy

1626268048

I just wanted to give my feedback on the Running Hub. I bought a pair of ON trainers from a shop in TW and after a month of training i started to get knee pain. I thought about going back to the shop but instead found the Running Hub online. The service was informative and the after a go on the treadmill to analyse my gait, my new shoes were purchased. The knee pain has disappeared and I'm delighted. These guys are the standard for anything running in Tunbridge Wells.

Richard Tosh

1624553634

Excellent advice, consideration and customer service. Thank you

Luca Belpassi

1624452499

Fantastic business - great advice and no pressure sales. They just help you find the right product for you with a great range of products.

Ali C

1624127677

I desperately needed some new trainers for my fairly wide feet. We decided to take a trip over to the running hub, so glad we did, excellent service and advice, gait analysis done and came away with a wicked pair of trainers that fit bang on! We will certainly be going back!

Jack W

1623414351

Called the day before as I have quite big feet and really struggle to buy in shops. Running Hub had really good stock, multiple size 14 shoes and friendly approachable staff. Would 100% recommend and will be shopping there again.

Lauren Parker

1621087753

Fantastic service, you could tell that the team really knew their stuff and put effort into making sure you got shoes that were right for you. Lovely people! 🏃‍♀️⭐

Alexandria Gilliott

1619365454

Stuart Cliff

1618753709

Great service and knowledgeable, friendly staff. I needed help finding the right shoes to deal with running aches and pains - really pleased with the service and my new shoes.

Naomi Metcalfe

1618324731

Really great service, knowledgeable staff, really friendly and plenty of trainers to try! Very happy with my new shoes. Thanks :D

Ian Gavin

1615396598

Great advice and support. Really recommend :)

Sean McBreen

1611873962

Emailed the shop during lockdown for advice and David came back to me with a series of questions until we got to the trainers that suited my feet the best. My size was out of stock but they got them in within a few days and I collected them from the shop. Great service, definitely the best place for running trainers in the Tonbridge area. #shoplocal

Kate Bovey

1606299053

Fantastic shop. David goes out of his way to help you make the right decision about your running gear. Incredible service and unparalleled knowledge of running shoes! I’m so glad I found The Running Hub. Recommend to any runner, at any level. Thanks so much.

Helen Gaunt

1604083755

If you’re a runner in the area and want to make sure you’re wearing the best possible trainers for your needs, pay a visit to Running Hub in Southborough. Gait analysis and attentive customer service from the team headed up by David Castle, who certainly knows his trainers, will ensure you leave with happy feet and a smile on your face! Since moving to Tunbridge Wells, it’s become my one-stop shop for running gear.

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